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Custom Forms Overview

The Custom Forms module lets you:

  • Build forms using drag-and-drop field types
  • Publish forms publicly with shareable links and QR code
  • Map submitted data into Lead, Student, or Class Enrollment workflows
  • Track and manage submissions from the Responses section 

Step 1: Access Custom Forms

  • From Dashboard, go to Settings
  • Open Custom Forms
  • You will land on the Custom Forms List page

Create a Custom Form

Step 1: Open Create Form

  • Click “+ Create Form” from Custom Forms list

Step 2: Fill Form Information

  • Enter Form Title (must be unique)
  • Select Status:
    • Draft: Not publicly active
    • Published: Live and accessible
    • Archived: Not active for collection
  • Add Form Description (optional)

Step 3: Build Fields

  • Drag field types from left panel to canvas
  • Configure each field in Field Settings
  • Supported fields include:
    • Text Input, Text Area, Number
    • Radio, Select Dropdown, Checkbox
    • Email, URL, Date, Time
    • File Upload, Signature, Rating

Step 4: Preview and Save

  • Click Preview to check layout
  • Click Save

Edit a Custom Form

  • Open form from list and click Edit
  • Update title, status, description, and field settings
  • Click Save

Note:

  • If the form already has responses, changing status to Archived is restricted

Generate and Share Form Link

Step 1: Generate Link

  • From form actions, click Generate Link

Step 2: Share

  • Use Copy Link tab to copy URL
  • Use QR Code tab to download QR image

Note:

  • Link generation is blocked for Draft or Archived forms

Connect Form to Lead

Step 1: Open Connect

  • From list actions, click Connect Form
  • Select Lead Records

Step 2: Set Availability

  • Choose Subsidiary and Branch scope

Step 3: Map Fields

  • Map each form field to a lead field
  • Only compatible field types are shown

Step 4: Save Mapping

  • Click Save Mapping

Rules:

  • Duplicate mapping is not allowed
  • Required fields must be mapped

Connect Form to Student

Step 1: Open Connect

  • Click Connect Form and select Student Records

Step 2: Configure Availability

  • Select subsidiaries/branches

Step 3: Map Fields

  • Map form fields to student fields

Step 4: Save

  • Click Save Mapping

Rules:

  • Duplicate mapping is not allowed
  • Required fields must be mapped

View Responses

Step 1: Open Responses

  • To view form responses, click anywhere on the respective form row to access its submitted responses.

 

Step 2: Use Response List

  • Search responses
  • View submitted values
  • Check submission date and time
  • Use actions for detail or delete

View Response Details

  • Open a response from the list
  • To view the response details, click on the respective response row from the response list.

  • View full submission field-by-field
  • File and signature fields are shown in detail view

Disconnect a Form

From List:

  • Click Disconnect from form actions
  • Confirm disconnect

From Connection Screen:

  • Open connection page
  • Click Disconnect
  • Confirm action

FAQs

FAQs

  • Why can’t I save mapping?
    Duplicate or required fields missing
  • Why can’t I generate link?
    Only Published forms allow this
  • Can I restrict by branch?
    Yes, using availability settings
  • Can users upload files?
    Yes, file upload is supported

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